frequently asked questions for larger events

Wallacespace buildings are all easy to get to, but we tend to be tucked away on quieter roads. You can download maps + directions for each building here – kings cross, clerkenwell green, holborn + spitalfields.  Of course, if you get lost on the way you can always call us for directions on 020 7395 1265.

We do, just bring your bike into reception when you arrive and we’ll keep it safe for you. We have showers with fresh towels and lots of shampoo, conditioner, shower gel and other stuff, just ask when you arrive.

We’re open from 8am and you are very welcome to join us anytime from 8, even if your course doesn’t start until later. We close at 6pm, but if you have late or early access requirements please just let us know.

There is local parking around all of our spaces, but being in Central London it isn’t cheap. Our team can send you up to date parking info for the building you’re coming to.

Of course. If you can let us know what to expect and when, we’ll flag with you when it’s arrived and keep it safe for you. The more information we have, the better, especially if you’d like us to help with anything specific or unusual. 

Our buildings are all in Central London, so easy parking is not something we’re blessed with. That said, we get deliveries every day and there are places you can pull up and make a delivery close to all of our buildings. It’s different at each of our 4 buildings, so give us a call or drop us a line and we can give more detailed help. 

Of course! Our buildings are open from 8am – 6pm. There will always be someone around to welcome you and to help with anything you need. If you need us outside of our usual opening times, just let us know in advance. The same applies if you need help with anything large or complex – let us know so we can make sure we’ve got the right people on hand to help. 

Absolutely! Our team are happy to print anything from boarding passes to last minute feedback surveys. We have full colour printers that print in A5, A4 and A3. Our printers are good but not photo quality, so if you have any special requirements do let us know in advance. It’s also worth bearing in mind that if you have a lot of printing it may take a little time. For more than 100 pages of printing we do charge a nominal amount to cover our costs, but anything less than that is on us.

Absolutely. We can set up a separate area with space for name badges, even banners. Just let us know what you need. 

Not as a general rule. We find it slows down the process of getting people in and to where they want to be (usually in the caffe with a coffee and breakfast in front of them!). We absolutely can if you’d like us to though. Just let us know. 

Of course, let us know you’d like us to sign people in, give us a list of names and any specifics and we’ll take care of it. 

Just talk to us in advance. We can let you know if the room is in use the day before, in which case you’ll need to wait until the room is free (usually around 6pm). 

We open at 8am. If you need earlier access just let us know in advance.  

You can smoke outside our buildings. If you need a private space for a phone call, we’ll do our best, although we can’t always guarantee a private room. We do have plenty of communal areas with sofas and cosy nooks for quiet calls. If you need a private room to pray, express milk or breastfeed we can usually help. Just let us know and the more notice we have, the better. 

Yes, providing this doesn’t interfere with our other clients. If you’ve booked a whole floor or the whole building, you can go wild with the screens and other branding! 

Yes, although we always need to be mindful of our other clients in the buildings unless you’ve booked a whole floor or the whole building. 

Yes, please get in touch in advance if you have any accessibility needs at all.

Yes, just let us know that you need it in advance. 

Absolutely, just ask one of our team about our drinks and nibbles packages.

Service and support dogs are always welcome, we have beds and bowls available so do let us know in advance if that would be helpful. For pet dogs, please check with us ahead of time. We will always say yes where we can do so practically and safely. However, we need to consider the comfort and safety of our clients and our teams, so there are days where it won’t be possible. You can read more here .

Not as a matter of course, but we certainly can, just let us know if that would be helpful, and any specifics you’d like us to cover.