I wanted to drop a line to say thank you to you and the team at wallacespace for taking such great care of us…more like spoiling us! We had such a fun and productive time. We have been raving about it and you will probably see more of us from iTech.
We had a wonderful meeting, everything was perfect and participants appreciated the hygiene measures taken by Wallacespace very much. Mary was a great help, she made sure that we were comfortable all day long.
The audio was very good and that increased the quality of the exchanges. It was a mixed group as the trainer and some of the participants were online, so the hardest format. But all went well. Thank you so much for all your help and assistance, much appreciated.
Everything was very well organised with great consideration as to how they should operate in a Covid 19 World. When arranging our visit we were allocated a larger room than usual to allow for social distancing, in fact we ended up with an entire floor to ourselves. Upon arrival the one way system was explained, and breakfast was served in our own break out area in individual portions to protect from contamination.
I was given Mary’s mobile number should we need to contact her throughout the day for IT support or changing of breaktimes etc., this was super helpful and helped us avoid too much contact. Our visit and the service was everything that we have come to expect for Wallacespace and so very well thought out with regards to coronavirus – even the obligatory pick and mix had been set up in individual bags so that you can still have your mid-meeting sugar fix!
Thanks for your help in hosting our recent client workshop. As you know it was a critical workshop for us and enabled a vital session with our client. There was a fair amount of concern in advance about the venue and afterwards there was acknowledgement of how comfortable people felt despite the context.
It was clear you had thought about how you could replicate the Wallacespace experience. The way you’d adapted was both very effective and very comforting – even the sweet shops sweets had been made covid appropriate! The changes to the food service worked well and it was clear all staff involved were taking social distancing seriously.
Friday’s session went great – everyone really enjoyed the day and we felt very taken care of by the wallacespace staff. Food was great, the room experience was seamless, and what could have felt like any other day of meetings feel like an actual special occasion. The team is still beaming from it.
Thanks for being so flexible and communicative during the whole process, and I’d love to return with more members of our team when lockdown allows.