We know it can be nerve racking attending a course somewhere you’ve never been before. You probably have lots of questions about what to expect. We’ve put together a few of our most frequently asked questions below, but if you can’t find find what you’re looking for or you prefer a good old fashioned chat, give us a call on 020 7395 1265.

FAQs

Are you easy to find?

Wallacespace buildings are all easy to get to, but we tend to be tucked away on quieter roads. You can download maps + directions for each building here – st pancras, clerkenwell green + spitalfields.  Of course, if you get lost on the way you can always call us for directions on 020 7395 1265.

What time do you open + close?

We’re open from 8am and you are very welcome to join us anytime from 8, even if your course doesn’t start until later. We close at 6pm, but if you have late or early access requirements please just let us know.

Is there parking at your buildings?

There is parking around all of our spaces, but being in Central London it isn’t cheap. You can find information on parking for each of our buildings here – st pancras, clerkenwell green + spitalfields.

I have a food allergy or dietary requirement, can you accommodate me?

We will always try to accommodate everyone’s dietary requirements. Our standard lunch offering includes a meat or fish option and a veggie option, plus lots of choices of salads. Breakfast is similarly plentiful and we have gluten free breakfast + snack options as standard. If you are vegan, avoid certain foods or have an intolerance, let us know in advance so we can prepare something especially for you.

Our kitchen handles sesame, soya, nuts, peanuts, gluten, egg, dairy, fish + celery as well as other allergens. We also take deliveries from other companies who handle allergens, so we can never be 100% certain to avoid all traces of a particular ingredient. If you have a serious allergy we advise you to bring your own food.

That said, we’ll do our very best and our friendly chefs are very helpful, so let us know in advance if you have a particular requirement.

Do you have prayer rooms?

We don’t have designated prayer rooms, but if you need a room in which to pray during the day just let us know in advance and we will find you a space. The more notice you can give us, the better. Just give us a call on 020 7395 1265 or email ask@wallacespace.com.

I need a private space to make a call while I'll be attending a day with you, can you provide a quiet space for this?

If you need somewhere quiet to make a call, just come and let our front of house team know on the day. If we have room that isn’t being used we’ll point you in the right direction, otherwise we’ll help you to find a quiet spot in one of our breakout areas or caffes.

Can you arrange a birthday cake or a bunch of flowers?

Of course! We love birthdays. The more notice you can give us the better, but we can always nip out for you on the day if you need something last minute.

Do you have lifts at your buildings?

We have lifts at all of our buildings except St Pancras, which is an old and strangely shaped building. We have put together access info on each of our buildings here – covent garden, st pancras, clerkenwell green + spitalfields. If you have specific requirements just call us or email us – 020 7395 1265 or ask@wallacespace.com.

Do you have wifi?

Of course. We have superfast, free wifi, just ask for the password when you arrive.

I attended a day with you and I left something behind. Can you help?

Just give us a call if you’ve left anything at any of our spaces. If we find it we’ll keep it safe for you to collect or send it on to you.

Do you have showers and space to store my bike?

We do, just bring your bike into reception when you arrive and we’ll keep it safe for you. We have showers with fresh towels and lots of shampoo, conditioner, shower gel and other stuff, just ask when you arrive.

I'm bringing a suitcase with me, where can I leave it for the day?

We’ll keep your case safe in our office, just let us know when you arrive and we’ll store it until the end of the day.

Can we stay for a drink at the end of the day?

Absolutely, just ask one of our team about our drinks and nibbles packages.